We'd love to hear from you
An order question, styling advice, or a hello — write to us and a real person on our small team will get back to you, usually within a day.
How can we help?
Tell us a little about what you need and we'll take it from there.
hello@wkhome.shop
care@wkhome.shop for orders
+351 220 000 000
Mon–Fri, 9:00–18:00 WET
Rua das Flores 112
4050-262 Porto, Portugal
Showroom hours
- Monday – Friday10:00 – 19:00
- Saturday10:00 – 18:00
- SundayClosed
Frequently asked questions
Small items (decor, textiles, tableware) arrive in 2–4 working days. Furniture is delivered on a booked two-hour slot within 5–10 working days. Delivery is free on orders over $150; otherwise a flat $9 applies.
You have 30 days to change your mind on any piece, in its original condition. We collect furniture returns from your home free of charge and refund within 5 working days of receiving the item.
Yes — and it's free. Send us a few photos of your space and a moodboard, and our styling lead Yuki will suggest pieces, layouts and colours. Most styled homes hear back within two days.
Everything we sell is covered against manufacturing faults for two years. For furniture we also keep spare parts on hand, and our repair network can restore most pieces — often at no cost to you.
Absolutely. Linen and wool swatches are $2 each (refunded on your first order), and we send ceramic glaze chips free with any order. Just ask when you write to us.
We currently ship across Europe, the UK, the US and Canada. Duties are calculated at checkout, and international furniture delivery is quoted individually before you commit to anything.